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Terms of Service

PureEase Terms of Service

Welcome to PureEase. By visiting our website or purchasing a product from us, you’re agreeing to the terms outlined below. We’ve kept them as simple, fair and transparent as possible so you know exactly where you stand.

1. Using Our Website

When you browse or shop on pureease.com, you agree not to: Use the site for any illegal or unauthorised purpose. Try to hack, disrupt or interfere with the site’s normal operation. Copy or misuse any images, descriptions or content without permission

Everything you see on this website (text, images, logos and product descriptions) belongs to PureEase and can’t be used for your own commercial purposes without our written approval.

2. Placing an Order

When you place an order, you’re agreeing that: All information you provide (like name, address, and payment details) is accurate and up-to-date. You are the authorised person using the payment method provided. You understand that once your order is confirmed, it goes straight into processing to ensure 24-hour dispatch, so cancellation requests may not always be possible.

We reserve the right to refuse or cancel orders if: We detect potential fraud or suspicious activity. There’s a genuine stock issue or error with pricing.

If we ever need to cancel your order, you’ll be notified immediately and fully refunded.

3. Pricing & Payment

All prices shown on our site are final - no hidden fees.

Payments are securely processed through trusted providers, so your details remain fully protected. We accept all major debit/credit cards and PayPal.

4. Shipping & Delivery

Our Shipping Policy forms part of these Terms of Service.

To summarise: Every order is packed and shipped within 24 hours. We offer free worldwide delivery. Tracking details are provided so you can follow your parcel

Delivery times can vary depending on your location, but we always aim to get your order to you as quickly as possible.

5. Returns & Refunds

Our Refund Policy also forms part of these Terms. You have 30 days from receiving your order to request a return. Returns must meet the conditions outlined in our policy. Refunds are processed promptly once we receive and inspect your returned item.

6. Accuracy of Information

We do our best to make sure all product descriptions, pricing, and availability are correct. However, small errors can sometimes occur. If we discover an issue that affects your order, we’ll contact you right away and give you the choice of a refund or an alternative solution.

7. Liability

We’re confident in the quality of our products, but PureEase is not responsible for any indirect damages or misuse of the product beyond its intended purpose. Always follow the user instructions for best results.

8. Privacy & Data Protection

We respect your privacy. Any information you share with us (like your name, email, or address) is stored securely and never shared with third parties without your consent. For full details, please read our Privacy Policy.

9. Changes to These Terms

We may occasionally update our Terms of Service to reflect improvements in how we work. If we make any major changes, we’ll notify you here on this page.

Need Help?

If you have any questions about these Terms of Service, just email us at owen242429@gmail.com 

We’re always happy to clarify anything you’re unsure about.

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